What is personal information and what kind of information do you collect and hold?
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable: (a) whether the information or opinion is true or not; and (b) whether the information or opinion is recorded in a material form or not.
We will always be transparent in our dealings with you and will only collect information about you that we believe is necessary to undertake our legitimate business activities.
Generally, the personal information is comprised of your name, gender, address, date of birth, and telephone, social media and email contact details. Other personal information may include holiday details and bar and restaurant attendance and review details. Further specific details may be required for different types of services.
How do we collect and hold your personal information?
In most cases, we only collect information about you directly from you either in person, in writing, email, through our online services and by telephone.
We may hold your personal information on our computer systems and database (which may include storing your data on a third party supplier’s system) and in hard copies.
We may hold your personal information as long as we need it for any purpose for which we may use or disclose it, or longer if required by law.
Why is the information collected and how is it used?
We use the information collected from you in order to provide you with a specific service as requested by you.
We may also use this information for marketing purposes and user analysis purposes.
Reasonable steps are taken by us to protect personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure.
We process online customer orders using 128 SSL encryption technology. SSL encrypts your information prior to sending it to us. We do not hold your credit card details.
Gourmet Food Pass uses Google Adwords and Google Analytics to collect visitor information. This allows Gourmet Food Pass to collect information about the traffic on its websites and advertise online to visitors to our site. One of the primary methods used by Google Analytics is the placement of cookies. Cookies are small information files sent from a website and stored on a user’s computer while they are on a particular website.
These cookies do not collect any personally identifiable information, nor do they allow Gourmet Food Pass to use personally identifiable information with other remarketing lists or cookies.
Visitors can opt out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager or Google Analytics opt out browser add-on.
Links to other sites
Our website and social media pages may contain advertisements and links to third party websites and/or social media pages. We are not responsible for the privacy policies of these third party websites and/or social media pages.
Disclosure of personal information
Any personal information collected, held or used by Gourmet Food Pass is kept strictly confidential and is only accessed by authorised Gourmet Food Pass staff, agents, contractors or service providers in the course of them undertaking their legitimate duties in providing a given product or service and managing our business.
Customer information will not be given, rented, sold or traded to any external third party organisation and will only be made available to a third party:
where Gourmet Food Pass has contracted an external service provider to assist in the execution of Gourmet Food Pass’s legitimate activities;
if disclosure is required by or authorised by law; or
if you consent to the disclosure of specific information to third parties.
Correcting and updating your personal information
Gourmet Food Pass aims to ensure the personal information it collects, uses and discloses is accurate, up to date, complete and relevant. If you would like to access or update your personal information please contact us at email@example.com.
Marketing and promotional offers
From time to time, Gourmet Food Pass may contact you with some direct offers that may be of interest to you; however, Gourmet Food Pass honours any request not to receive unsolicited, personally targeted promotional material. If you do not wish to receive such offers, you can opt out using the unsubscribe link on electronic communication at any time.